Caudalie

We offer free delivery within Hong Kong*. See the Terms and Conditions of Sale for all orders except Hong Kong. Once your order has been processed and dispatched, it will be delivered by courier within 3-5 working days.
*Out of service areas: SHA TAU KOK, TA KWU LING, MAN KAM TO, MAI PO, LOK MA CHAU, CLOSED AREA, LO WU, PO TOI, TUNG LUNG CHAU, GRASS ISLAND, CROOKED ISLAND (KAT O), TUNG PING CHAU, MUI WO, LAMMA ISLAND, PENG CHAU, CHEUNG CHAU, TAI O, LANTAU ISLAND. If you have any questions about our delivery services, please email asia@caudalie.com or call +852 3974 6121.

Order online at caudalie.com and get a sample set according to your skin type and needs to discover our novelties and the grape beauty power.

You can return products ordered on caudalie.com within 7 days following your delivery. We only accept products which are unopened and in original packaging, with all accessories and inserts. If the wrong products have been delivered, or if the content of the parcel is damaged, please contaact our Customer Service Center at +852 3974 6121.
Refunds are made to the original form of payment. If a boxed Beauty Set is being returned, all products in the Set must be returned. If your order contained a Gift with Purchase (GWP), the GWP must also be returned. If the GWP is not returned with the original product your refund will not be processed. Shipping costs are non-refundable.